AL 99-7 Subject: Year 2000 Checklist for Customers Date: May 10, 1999 TO: Chief Executive Officers of National Banks and Federal Branches and Agencies, Service Providers, Software Vendors, Department and Division Heads, and Examining Personnel This advisory is being sent to alert you to the recent release of the FFIEC's Year 2000 checklist for customers. The checklist was developed to help you communicate with your customers about the Year 2000. The checklist identifies steps that financial institution customers may want to take in anticipation of the date change. You may want to make the checklist available to your customers as part of your efforts to keep them informed about your Year 2000 activities. The FFIEC checklist is also available on the OCC's home page at www.occ.treas.gov. For more information on Year 2000 issues, contact Year 2000 Supervision Policy at (202) 874-2340. Emory W. Rushton Senior Deputy Comptroller Bank Supervision Policy Attachment