Alert 2013-27| December 19, 2013

Counterfeit Cashier's Checks: Counterfeit Cashier's Checks of Rabobank, N.A., Roseville, Calif.

To

Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that at least two different counterfeit cashier’s checks using a correct routing number of 122238420 are being presented for payment nationwide in connection with overpayment scams related to online auctions.

The counterfeit checks do not resemble the bank’s authentic items. The first variety of these counterfeit checks may be identified by a scalloped border and the following security statement in the top border: “THIS DOCUMENT HAS A COLORED BACKGROUND AND HIGH RESOLUTION BORDERS. THE REVERSE SIDE OF THIS DOCUMENT HAS AN ARTIFICIAL WATERMARK.” These counterfeit checks are missing the bank’s telephone number, (800) 942-6222, and may be made payable in amounts between $2,180 and $3,200 and contain a remitter name of Monee Collins.

The second variety of these counterfeit checks may be identified by the following security statement in the top portion of the check: “WARNING: THIS DOCUMENT HAS SECURITY FEATURES IN THE PAPER.” These checks are missing the bank’s telephone number, (800) 942-6222, and may be made payable in the amount of $2,150 or $2,500 and may contain remitter names of Jennifer Major, Adams McCarthy, Janice Peeler, or Rachel Vargas.

For additional information or guidance and to verify the authenticity of Rabobank, N.A.’s cashier’s checks, please contact Vice President, Security Manager Jon Machado by mail at 991 Bennett Avenue, Arroyo Grande, CA  93420, by telephone at (805) 474-7310, by fax at (805) 474-7309, or by email at jon.machado@rabobank.com.

Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:

  • U.S. Department of the Treasury, Office of Inspector General (OIG): by telephone at (800) 359-3898 or by visiting the OIG website.
  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC's website.
  • National Consumers League (NCL): by telephone at (202) 835-3323 or by email. To file a fraud complaint, visit the NCL fraud website.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The website offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the internet).
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
Phone: (202) 649-6450
Fax: (571) 293-4925
www.occ.gov
occalertresponses@occ.treas.gov

For additional information regarding other types of financial fraud, please visit the OCC's anti-fraud resources page.

Ellen M. Warwick
Director for Enforcement and Compliance