Alert 2011-7| July 19, 2011

Counterfeit Cashier’s Checks: Counterfeit Cashier's Checks of Extraco Banks, N.A., Temple, Texas

To

Chief Executive Officers of All National Banks; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Director, Office of Thrift Supervision; Conference of State Bank Supervisors; Deputy Comptrollers (districts); Assistant Deputy Comptrollers; District Counsel; and All Examining Personnel

The above-named bank has reported that counterfeit cashier’s checks issued in the bank’s name and using a correct routing number of 111900581 are being presented for payment nationwide in connection with a potential variety of internet scams, including babysitter/nanny service requests.   

The counterfeit items can be identified by several features. The payee information appears to be entered with a typewriter rather than by a printer, the bank number is shown as 88-58/1149, and there are asterisks in the numerical payment amount of the check between the dollar sign and actual numbers.

Items presented to date have been made payable for varying amounts between $1,950 and $3,400 and have contained remitter names of James E. Schwertner, Sara Pearson, Reconcept Inc, or R.M.C. Inc.

For additional information and guidance and to verify the authenticity of Extraco Bank, N.A.’s cashier’s checks, please contact Marisa Truelove, Vice President/Deposit Operations by mail at 18 S. Main, PO Box 6101, Temple, Texas  76503-6101, by telephone at (254) 774-5521, by fax at (254) 774-5590, or via email at mtruelove@extracobanks.com.  

Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:

  • U.S. Department of the Treasury, Office of Inspector General (OIG): by telephone at (800) 359-3898 or by visiting the OIG website.
  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC's website.
  • National Consumers League (NCL): by telephone at (202) 835-3323 or by email. To file a fraud complaint, visit the NCL fraud website.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The website offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the internet).
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
Phone: (202) 649-6450
Fax: (571) 293-4925
www.occ.gov
occalertresponses@occ.treas.gov

For additional information regarding other types of financial fraud, please visit the OCC's anti-fraud resources page.

Richard C. Stearns
Director for Enforcement & Compliance