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Consumers & Communities

Ensuring fair access and equal treatment to bank customers is key to the OCC's mission. To promote a vibrant banking system, the agency helps banks identify community finance opportunities and ways to make financial services accessible to all.

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News & Bulletins
- Bulletin
  
  Dec 04, 2024
  
  Consumer Protection: Interagency Statement on Elder Financial Exploitation
- News Release
  
  Dec 04, 2024
  
  Agencies Issue Statement on Elder Financial Exploitation
- Bulletin
  
  Dec 03, 2024
  
  Unfair or Deceptive Acts or Practices and Unfair, Deceptive, or Abusive Acts or Practices: Updated Comptroller’s Handbook Booklet and Rescissions
- News Release
  
  Dec 02, 2024
  
  OCC Releases CRA Performance Evaluations for 19 National Banks and Federal Savings Associations

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Dec 19, 2024

CRA Basics for Community-Based Organizations

Montgomery, AL
Jan 7, 2025

Tax Assistance Resources and Access to Banking Accounts and Services in Missouri

Kansas City, MO
Jan 9, 2025

Tax Assistance Resources and Access to Banking Accounts and Services in Kansas

Wichita, KS

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