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Consumer Compliance

The OCC promotes bank compliance with federal consumer protection laws, fair lending statutes and regulations, and the Community Reinvestment Act through supervisory and outreach programs.

Comptroller's Handbook booklets in the Consumer Compliance series:


Related News and Issuances

DateIDTitle
02/15/2024 OCC 2024-6 Real Estate Appraisals and Evaluations: FFIEC Statement on Examination Principles Related to Valuation Discrimination and Bias in Residential Lending
06/22/2023 OCC 2023-21 Quality Control Standards for Automated Valuation Models: Notice of Proposed Rulemaking
06/08/2023 NR 2023-56 Agencies Propose Interagency Guidance on Reconsiderations of Value for Residential Real Estate Valuations