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January 29, 2016
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Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chair, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel
The above-named bank has reported that two versions of counterfeit cashier’s checks using a correct routing number of 021201383 are being presented for payment nationwide in connection with various online scams.
The counterfeit checks resemble the bank’s authentic checks; the counterfeit checks, however, may be identified by the following traits:
Counterfeit checks presented to date have been made payable in the amount of $1,850. Email correspondence pertaining to this scam may be initiated by someone using the name of “Brian Norwood” with an email address of [Acctofficer101@gmail.com].
For additional information and to verify the authenticity of checks drawn on Valley National Bank, please contact the bank’s 24/7 Customer Service Center by mail at 1455 Valley Rd., Wayne, NJ 07470, by telephone at (800) 522-4100, or by email via the bank’s Website at: www.valleynationalbank.com.
Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:
Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to
Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
Phone: (202) 649-6450
Fax: (571) 293-4925
For additional information regarding other types of financial fraud, please visit the OCC's anti-fraud resources page.
Ellen M. Warwick
Director for Enforcement and Compliance