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Alert 2016-2
Description: Valley National Bank

Counterfeit Cashier’s Checks of Valley National Bank, Wayne, N.J.

To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chair, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that two versions of counterfeit cashier’s checks using a correct routing number of 021201383 are being presented for payment nationwide in connection with various online scams.

The counterfeit checks resemble the bank’s authentic checks; the counterfeit checks, however, may be identified by the following traits:

  • The checks contain a light blue marbled background.
  • The following security statement is located within a dark top border: “THE FACE OF THIS DOCUMENT HAS A COLORED BACKGROUND ON WHITE PAPER AND ORIGINAL DOCUMENT SECURITY SCREEN ON BACK WITH PADLOCK SECURITY ICON.”
  • A security padlock icon and the following statement appear in the right border of the checks: “Security features included. Details on back.”
  • The checks are signed by “Brian K. McCabe.”

Counterfeit checks presented to date have been made payable in the amount of $1,850. E-mail correspondence pertaining to this scam may be initiated by someone using the name of “Brian Norwood” with an e-mail address of [Acctofficer101@gmail.com].

For additional information and to verify the authenticity of checks drawn on Valley National Bank, please contact the bank’s 24/7 Customer Service Center by mail at 1455 Valley Rd., Wayne, NJ 07470, by telephone at (800) 522-4100, or by e-mail via the bank’s Web site at: www.valleynationalbank.com.

Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:

  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site.
  • National Consumers League (NCL): by telephone at (202) 835-3323 or by e-mail. To file a fraud complaint, visit the NCL fraud Web site.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The Web site offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the Internet).
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
Phone: (202) 649-6450
Fax: (571) 293-4925
www.occ.gov
occalertresponses@occ.treas.gov

For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resources page.
 

Ellen M. Warwick
Director for Enforcement and Compliance