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OCC Bulletin 2017-24 | June 29, 2017

Branch Closings: Revised Comptroller’s Licensing Manual Booklet


Chief Executive Officers of All National Banks and Federal Savings Associations; Department and Division Heads; All Examining Personnel; and Other Interested Parties


The Office of the Comptroller of the Currency (OCC) issued today the “Branch Closings” booklet of the Comptroller’s Licensing Manual. This revised booklet replaces the booklet titled “Branch Closings” issued in April 2003. The revised booklet incorporates updated branch closing procedures and requirements following the integration of the Office of Thrift Supervision into the OCC in 2011 and the issuance of revised regulations (12 CFR 5) that became effective July 1, 2015, addressing branch closings for both national banks and federal savings associations (FSA) (collectively, banks).

Note for Community Banks

This booklet applies to all national banks and FSAs.


The revised “Branch Closings” booklet

  • provides an overview of the requirements for a bank to provide the OCC and the customers of a branch with a 90-day advance notice of a branch closing, and any exceptions that may apply.
  • details the different requirements of a “branch closing” for a national bank or FSA.
  • clarifies policies and procedures that a bank should follow if a branch must be closed temporarily due to an emergency or factors beyond the control of the bank.
  • lists references and links to informational resources and sample forms and documents that banks may find useful during the branch closing process.

Further Information

Please contact Karen Marcotte, Manager for Licensing Activities, at (202) 649-6260.

Stephen A. Lybarger
Deputy Comptroller for Licensing

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