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OCC Bulletin 2020-20 | March 20, 2020

Licensing Filings: Use of Electronic Methods for Submission of Licensing Filings


Chief Executive Officers of All National Banks, Federal Savings Associations, and Federal Branches and Agencies; Department and Division Heads; All Examining Personnel; and Other Interested Parties


The Office of the Comptroller of the Currency (OCC) strongly recommends the use of electronic methods for submitting licensing filings to the OCC during the Coronavirus Disease 2019 (COVID-19) pandemic. Submission of a licensing filing in paper form may result in delays in processing. To avoid any such delays, the OCC strongly recommends that licensing filings be submitted through the Central Application Tracking System (CATS) or through the agency's secure email system.

Note for Community Banks

This bulletin applies to all OCC-supervised banks.1


There are two electronic methods for submitting a licensing filing to the OCC: CATS and secure email.

  • CATS – Refer to OCC Bulletin 2016-37 for information on submitting licensing filings through CATS.
  • Secure email – Refer to the OCC's Licensing Office Contacts page to determine the appropriate licensing district office and associated email address for submitting licensing filings.

If a bank is unable to file by one of these two electronic methods, it may submit the filing in paper to the appropriate licensing district office. If using this method of submission, the bank must contact the appropriate licensing district office by phone or email to alert them that a paper filing will be forthcoming via mail or other delivery method.

Further Information

Please contact the appropriate District Licensing Director or Karen Marcotte, Director for Licensing Activities, at (202) 649-6260.

Stephen A. Lybarger
Deputy Comptroller for Licensing

1 The term "banks" refers collectively to national banks, federal savings associations, and federal branches and agencies of foreign banking organizations.