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Responsible Innovation

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The OCC defines Responsible Innovation as the use of new or improved financial products, services and processes to meet the evolving needs of consumers, businesses, and communities in a manner that is consistent with sound risk management and is aligned with the bank’s overall business strategy.

The OCC has established an Office of Innovation and has implemented a framework supporting responsible innovation. The office serves as the central point of contact and clearing house for requests and information related to innovation.

E-Mail the Office of Innovation    Call Us: (202) 649-5200     

At the Office of the Comptroller of the Currency, we are making certain that institutions with federal charters have a regulatory framework that is receptive to responsible innovation and supervision that supports it.

“Supporting Responsible Innovation in the Federal Banking System: An OCC Perspective”

Office of Innovation at a Glance

A General Guide

A Guide for Community Banks

A Guide for Financial Technology
and Other Nonbank Institutions


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OCC’s Responsible Innovation Framework

Outreach & Technical Assistance Icon
Outreach & Technical Assistance
  • Establishes ongoing dialogue with banks, nonbanks (including financial technology (fintech) companies), and other stakeholders
  • Provides technical assistance to banks and nonbanks
  • Promotes awareness and understanding of OCC positions and expectations
Awareness Icon
Awareness & Training
  • Fosters OCC staff awareness of responsible innovation and emerging trends
  • Improves training and enhances the skills of examiners and other OCC staff
  • Develops processes to build and leverage OCC experience and expertise
Coordination & Facilitation Icon
Coordination & Facilitation
  • Implements a process to streamline and coordinate innovation-related decisions to ensure transparent and timely responses to inquiries
  • Creates a process for OCC participation in bank-run pilots
Research Icon
  • Assesses continuously the landscape and trends in financial innovation
  • Uses research and ongoing stakeholder dialogue to inform OCC policy, supervision, and analysis
Interagency Collaboration Icon
Interagency Collaboration
  • Uses existing communication channels to share information and collaborate with domestic and international regulators

Related News and Issuances

Special Purpose National Bank Charter Information

On July 31, 2018, the OCC released the Comptroller’s Licensing Manual Supplement, Considering Charter Applications From Financial Technology Companies. The Supplement provides detail on how the OCC would evaluate applications for a special purpose charter from financial technology (fintech) companies, and discusses key considerations including, governance, risk management, capital, liquidity, financial inclusion and contingency planning. The document also describes the OCC’s approach to supervising newly chartered special purpose national banks.

Please see the Supplement for details around starting the application process. Should you have any questions regarding the process, please e-mail the Office of Innovation.

OCC’s Innovation Initiative